Takes Care Staff

At Takes Care Psychology, our practitioners are highly qualified, enjoy their work and take pride in the high level of experience they bring to each therapy session. Undertaking ongoing in-house and private -professional development courses provides our clinicians with the latest evidence-based therapeutic interventions to ensure the best possible service to our clients.

Our clinicians are committed to the emotional well being of all our clients. They all aspire towards reaching Australians from all ethnic backgrounds by providing psychological services that are individually tailored where all feel respected and challenged to reach their full potential.

Katayoon Haghseresht

Katayoon, the Principal Psychologist, fully registered with the Psychology Board of Australia and the Australian Psychological Association, founded Takes Care Psychology after working as a psychologist for QLD Mental Health service for 12 years. She has extensive experience in providing a wide range of psychological services including depression, anxiety and post- traumatic stress disorder for individuals, adolescence, children, and families and couples therapy. Katayoon speaks Farsi which is a language spoken by people from Iran and Afghanistan.

Katayoon brings a wealth of experience along with a great enthusiasm and love for what she does, put simply: providing a psychological service that is individually tailored and responsive.



Rosalba Medoro

Rosalba Medoro, fully registered with the Psychology Board of Australia, specialises in the assessment and treatment of children, adolescents and adults with mental health problems, particularly anxiety and depression. She also has clinical expertise in working with pregnant and parenting mothers with a dual diagnosis of a mental illness and substance misuse. Rosalba has significant experience working with children and adults who have experienced trauma and grief and loss including abuse and neglect and family violence. Rosalba also enjoys working systemically with couples and families to address relationship issues, parenting problems and family conflict. She has a strong interest in working with refugees to address a range of mental health issues.

Her areas of special interests include, alcohol and drug issues, stress and childhood and adult trauma, attachment and Parenting (accredited to provide 123Magic parenting program), anxiety and mood disorders (children, adolescents and adults), educational and intellectual assessments.



Bilyana Safranko

Bilyana Safranko is a social worker and clinical counselor with over 15 years of clinical experience, including 5 years in specialist and senior clinical roles in the United Kingdom. Bilyana has worked in health and mental health services working with adults, children and families from a variety of cultural backgrounds, addressing a range of emotional, psychological, relationship and family issues, including difficulties with anxiety, depression, stress, trauma, anger, loss and grief, communication and relationship issues, conflict resolution, parenting, and self esteem.

She is an accredited Mental Health Social Worker and a qualified accredited Social Worker, who is fluent in Croatian, Serbian and Bosnian.


Miranda Nakhla

Miranda Nakhla, accredited with the Australian Counseling Association, has over 11 years of experience as a professional counselor. She provides individual and family counseling around issues of stress, anxiety, depression, grief/loss, self-esteem, eating disorders, relationship, personal growth, parenting and cross-cultural issues. Miranda has special passion in the areas of women’s issues, pre-marriage and family counseling and has a particular interest in couples counseling.

Miranda uses Eclectic counseling approaches that suit clients’ needs including Narrative Therapy, Emotional Focused Therapy, Solution Focused Therapy and Cognitive Behavioural Therapy. Her desire is to journey alongside and empowers individuals, offering respectful and non-judgmental support, which assists in understanding and negotiating challenging life issues. Miranda also facilitates small groups for women with a focus on menopause, divorce and relationship issues.